Troubleshooting
Announcements
- Ceased Support for Viki app versions older than 2.5.0 on Android TV and Fire TV
- Ceased Support for iOS app versions 6.1.0.1108 and older, & Android app versions 5.7.2 and older
- Request Subtitles for a TV Show or Movie
- Request a TV Show or Movie
- Why do I need to disclose my age to access Viki?
- Ceased Support for Kindle Fire tablets See all 7 articles
How to
Common Issues
- Why am I still seeing the adblock message even after turning off adblock?
- Why am I seeing a "The media playback was aborted due to a corruption problem" error message?
- Why am I seeing a "Request Entity Too Large" error message?
- Why is Google login is greyed out on Viki.com?
- Why don't we offer phone support?
- Why is inserting code to my browser is a security risk? See all 7 articles