Troubleshooting
Announcements
How to
- ★ Troubleshoot video issues on Web
- ★ How to clear cache and cookies on your browser?
- ★ Helpful troubleshooting steps
- ★ How to take a screenshot?
- iOS App Troubleshooting
- How to record a screencast
Common Issues
- ★ Network Error on Xbox 360
- ★ I'm being charged multiple times for Viki Pass
- ★ What do I do if I see errors on Viki?
- ★ Why can't I login?
- Video taking a long time to load
- Cannot login using Facebook on iOS
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Don't see a video you want to see? Suggest it! Our team is always working on making more videos available and your suggestions help us decide what to license.
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