Submit a request
Viki Community Support
Video Playback and Subtitle issue
Troubleshoot video issues on Web
iOS and Android app basic troubleshooting
How to clear cache and cookies on your browser?
Helpful troubleshooting steps
How to take a screenshot?
How to record a screencast
See all 7 articles
Why we don't offer phone support?
Why "inserting code" to my browser is a security risk?
Why can't I login?
Cannot login using Facebook on iOS
Video available on the website but not on mobile apps