What is 'Error 429: Too Many Requests'? – Help Center

What does 'Error 429 : Too Many Requests' mean?

'Error 429 : Too Many Requests' is a message your computer or device receives from a website's server. It's like a signal that the website sends back to your device. This signal means that the program you're using to access the website – like a web browser or an app – has been a bit too eager and has asked for a lot of information from the website very quickly. This error is telling the website to slow down and try again later.

Troubleshooting Steps To Help Solve This Issue

To resolve this issue, please follow these troubleshooting steps:

1. Check Your Internet Connection: Make sure your internet connection is stable and working properly. Sometimes, intermittent connectivity issues can trigger this error.

2. Clear Browser Cache and Cookies:

- In Google Chrome:
  1. 1. Click on the three vertical dots in the top-right corner
    2. Go to More tools then Clear browsing data
    3. Select Cookies and other site data and Cached images and files
    4. Then click Clear data
- In Mozilla Firefox:
  1. 1. Click on the three horizontal lines in the top-right corner
    2. Go to Options
    3. Then Privacy & Security
    4. Under Cookies and Site Data
    5. Click Clear Data and select both checkboxes before clicking Clear
- In Microsoft Edge:
  1. 1. Click on the three horizontal dots in the top-right corner
    2. Go to Settings
    3. Then Privacy, search, and services
    4. Under Clear browsing data
    5. Select Choose what to clear
    6. Then check Cookies and other site data and Cached images and files
    7. Click Clear

3. Disable Browser Extensions: Some browser extensions might be causing conflicts. Temporarily disable any extensions you have installed and see if the error persists.

4. Wait and Try Again: If you've been frequently accessing the site, the server might have temporarily blocked your IP due to excessive requests. Give it some time and then try accessing the site again later.

5. Check for Automation: If you're using automated tools or scripts to access the site, consider adjusting their settings to avoid making too many requests in a short period.

6. Use a Different Network: If you have access to a different network (for example - use a different Wi-Fi network or mobile data), try accessing the site from that network to see if the error persists. This can help determine if the issue is specific to your IP address.