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Account

• How to create a Viki account?
• How do I log in to Viki?
• I forgot my password, how do I reset it?
• Do I have multiple accounts?
• I forgot my Rakuten ID password, how do I reset it?
• How do I verify my email?
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Profile Features

• How do I set up my profile?
• How to change your username?
• How do I change my email address?
• How do I change my password?
• How do I change my profile picture?
• How do I clear or delete episodes from my Watch History?
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Community Features

• What are Timed Comments?
• How do I write or delete a Timed Comment?
• How do I turn Timed Comments On/Off?
• What are Collections?
• Report an inappropriate comment
• How do I edit or delete my comment?
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Learn Mode

• How do I use Learn Mode on iOS?
• What is Learn Mode?
• How do I use Learn Mode on web?
• How do I Caption for Learn Mode?

Rules, Guidelines & more

• What is Viki?
• Viki Community Guidelines
• Viki Comment Policy
• Timed Comments Policy
• Reviews Policy
• Discussions Guidelines
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