Help Center
English (US)
Deutsch
Español
Français
Italiano
日本語
한국어
Português do Brasil
简体中文
繁體中文
Submit a request
Sign in
How can we help you?
Help Center
Getting Started with Viki
Getting Started with Viki
Getting Started
What regions/countries are Viki available in?
Do I need to pay to watch on Viki?
What is Viki?
Subtitle Creation on Viki
Announcements
Facebook Login Issues
Scheduled Downtime - May 15th 2025 (PDT)
Viki Pass - Upcoming Price Changes
Viki Pass - KCON LA 2024
Ceased Support for Older Viki App Versions
Suspension of Rakuten Viki services in Russia
See all 8 articles
Viki Pass Plans & Rentals
How can I pay for Viki Pass and Rentals?
What Currency Is Used for Payment?
Does Viki Pass include subtitles and access to regionally restricted content?
What is Viki Pass?
What are the Viki Pass plans available?
How Do I Subscribe to Viki Pass?
See all 10 articles
Setup & Installation
How do I Install or Update the Viki App?
How Do I Change the Site and Subtitle Language?
Sign Up
How to Create and Edit My Profile?
How do I create a Viki account?
How Do I Log in to Viki?
How do I login via Email with a Facebook/Google/Apple generated account?
What is Rakuten ID?
Search for your issue...