How can I pay for Viki Pass and Rentals? – Viki Support Help Center

Our website (Viki.com) accepts the following payment methods:

Debit Cards, Credit Cards, Prepaid Cards, and Gift Cards by Visa, MasterCard, American Express, JCB, Discover, and Diners Club

*Apple and Google Pay are only available for users in select countries who have a compatible device. Learn more

You can click here to find out how to rent shows or here for steps to subscribe to Viki Pass.

Important Notes

The currency for payment will be displayed on the checkout page, and your banking institution will process any necessary currency conversions. Refer to this article to view which countries have localized pricing on Viki.com.
If your billing card currency is different from the billing currency on Viki.com, you may be charged a small International Transaction Fee (ITF) per transaction by your card company or banking institution. Please contact your bank for more information on this.
Applicable taxes may be added to your subscription charge in accordance with local regulations, which can change over time. Refer to this article for more details.
[Brazil only] American Express (AMEX) cards are currently not supported on Viki.com. Please use other supported payment methods.

Requirements for Apple Pay & Google Pay

Key Requirements

Ensure that you are not using an incognito or private browsing window.
Check that your browser settings allow access to your wallet:
- Chrome: Settings > Autofill and passwords > Payments > Allow sites to check if you have payment methods saved
- Safari: Settings > Advanced > Allow websites to check for Apple Pay and Apple card

Supported Devices & Browsers

In order to use Apple Pay, you will need to be from a supported Apple Pay region and have an activated payment method on your Apple Wallet. You can set up and manage this directly on Apple.

Desktop Web: Safari browser on macOS Sierra or later; Compatible Apple devices listed here
Mobile Web: Safari browser on iOS 10.1 or later; Non-Safari browsers with a card saved in your Apple Wallet on iOS 16 or later; Compatible Apple devices listed here

In order to use Google Pay, ou will need to be from a supported Google Pay region and have an activated payment method on your Google account. You can set up and manage this directly on Google.

Desktop Web: Chrome 61 browser or later
Mobile Web: Chrome 61 browser or later, on compatible Android devices

Other Payment Options

For the Viki app on iOS, Android, and Roku devices, you can rent/subscribe via Apple, Google Play Store, or Roku Pay, respectively.

These services accept multiple forms of payment, including Gift Cards, PayPal, and carrier billing (where it applies). Local currency payments are also available for most of these billing platforms.

Help Guides

For more information, check out these articles from Apple, Google, and Roku:

Regionally accepted forms of payment - iOS (Apple) / Android (Google Play) / Roku
Where to buy Gift Cards - iOS (Apple) / Android (Google Play)
How to redeem Gift Cards - iOS (Apple) / Android (Google Play)