Payments and Subscriptions

General

• Which Viki Pass Plan will I need to watch shows?
• What is Viki Pass?
• How much is a Viki Pass subscription?
• How will I be charged after changing plans?
• How do I subscribe to Viki Pass?
• How can I view or manage my subscription?

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Qualified Contributors + Viki Pass

• I am a QC with Viki Pass Standard, what will happen to my subscription?
• Do I get Viki Pass benefits as QC Trainee?
• Navigating the Viki Pass Settings for QCs
• I previously was a Viki Pass subscriber and got sent a promo code
• Can I change my plan after receiving QC status?

Billing and Payment Issues

• Why was I charged after cancelling?
• How can I pay for Viki Pass?
• Why am I charged $1.00 USD after subscribing to a free trial?
• Why was I charged during my free trial?
• Why can't I add or update my credit card details?
• Why am I being charged multiple times for a Viki Pass subscription?

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Gift Cards

• How can I redeem my Gift Card code?