Payments and Subscriptions

Rentals

• Rentals - How do I ask for a refund for my rental?
• Rentals - What is it?
• Rentals - I have a promo code, how do I apply it for my purchase?
• Rentals - Will I need a Viki Pass to rent content?
• Rentals - When does my rented show expire?
• Rentals - How do I rent shows?
See all 7 articles

General

• What Viki Pass subscription do I have?
• What happens when I cancel my subscription during my trial?
• Which Viki Pass Plan will I need to watch shows?
• What is Viki Pass?
• How much is a Viki Pass subscription?
• How will I be charged after changing plans?
See all 22 articles

Qualified Contributors + Viki Pass

• I am a QC with Viki Pass Standard, what will happen to my subscription?
• Do I get Viki Pass benefits as QC Trainee?
• Navigating the Viki Pass Settings for QCs
• I previously was a Viki Pass subscriber and got sent a promo code
• Can I change my plan after receiving QC status?

Billing and Payment Issues

• Why was I charged after canceling my subscription?
• How can I pay for Viki Pass and Rentals?
• Why am I charged $1.00 USD after subscribing to a free trial?
• Why was I charged during my free trial?
• Why can't I add or update my credit card details?
• Why am I being charged multiple times for a Viki Pass subscription?
See all 9 articles

Gift Cards

• How can I redeem my Gift Card code?