Payments and Subscriptions

Rentals

• Rentals - How do I ask for a refund for my rental?
• Rentals - What is it?
• Rentals - I have a promo code, how do I apply it for my purchase?
• Rentals - Will I need a Viki Pass to rent content?
• Rentals - When does my rented show expire?
• Rentals - How do I rent shows?
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General

• How do I undo changes made to my subscription?
• What is Viki Pass?
• How do I subscribe to Viki Pass?
• Why do I have to verify my email to subscribe or rent shows?
• How can I view or manage my subscription?
• How will I be charged after changing plans?
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Qualified Contributors + Viki Pass

• I am a QC with Viki Pass subscription, how do I get QC Viki Pass benefits?
• Where can I view my QC Viki Pass benefits?
• Can I change my plan after receiving QC status?

Billing and Payment Issues

• Why was I charged after canceling my subscription?
• How can I pay for Viki Pass and Rentals?
• Why was I charged during my free trial?
• Why is there an error processing my payment?
• Why am I being charged multiple times for a Viki Pass subscription?
• Why can't I see benefits after subscribing to Viki Pass?
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