Payments and Subscriptions
General
- ★ Why do I need Viki Pass to watch certain content?
- ★ What is Viki Pass?
- ★ How much does Viki Pass cost?
- ★ How do I subscribe to Viki Pass?
- ★ Does Viki Pass include access to videos not available in my region?
- ★ How to redeem a Promo Code?
Qualified Contributors + Viki Pass
Billing and Payment Issues
- ★ Double charges - I'm being charged multiple times for Viki Pass
- ★ Purchased Viki Pass but can't see benefits
- ★ Accepted forms of payment
- I'm seeing an extra $1.00 USD charge after subscribing to a trial
- Can I have more than one Viki Pass 7 day trial?
- How can I update my credit card information?
Subscription - Mobile and Other Devices
- ★ Purchased Viki Pass on iTunes but can't see benefits
- ★ How much is a mobile subscription?
- ★ Purchased Viki Pass on Android but can't see benefits
- ★ Can I subscribe to Viki Pass on my mobile device?
- Error message: Regrant Failed when Restoring Purchase on iOS
- How do I cancel my iOS subscription?
Gift Cards
- ★ What happened to Gift Cards?
- ★ I saw an error message when I redeemed my Gift code
- ★ Do Gift Cards expire?
- What happens when my 3, 6, 12 month Gift subscription ends?
- How can I redeem my Gift code?
- Can I redeem a Gift Card if I have an active mobile subscription?
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