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Help Center
Billing & Payments
Billing & Payments
Manage Your Subscription Plan
How can I upgrade, downgrade or manage my subscription?
Which Viki Pass subscription do I have?
How Can I Cancel My Viki Pass Subscription?
How will I be charged after changing plans?
How do I undo changes made to my subscription?
Manage Your Payment Information
How Can I Update or Remove My Payment Information?
Rentals - I have a promo code, how do I apply it for my purchase?
Viki Pass - How do I redeem a Promo Code?
Rentals - Will I need a Viki Pass to rent content?
Request For a Refund
Rentals - How do I ask for a refund for my rental?
Viki Pass - How do I ask for a refund?
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