Logo

Help Center

English (US) Deutsch Español Français Italiano 日本語 한국어 Português do Brasil 简体中文 繁體中文
Submit a request Sign in
How can we help you?
  1. Help Center
  2. Watching Viki
  3. Watching Videos

Watching Videos

Follow New articles New articles and comments
  • Request Subtitles for a TV Show or Movie
  • Request a TV Show or Movie
  • Subtitle Creation on Viki
  • Why am I seeing a “Device Streaming Limit Hit” error message?
  • How do I set a PIN code for age-restricted content?
  • Why are subtitles missing in a specific language?
  • How do I watch Viki on Roku?
  • How do I use Viki on Google Chromecast?
  • Why do I see an "Expired" notice on my downloaded title?
  • How does Offline Viewing work?
  • How do I change my subtitle settings?
  • Why am I seeing a black screen with subtitles on my Android device?
  • How do I Install or Update the Viki App?
  • How does Continue Watching work?
  • Watch Party
  • How do I control how much data Viki uses?
  • How do I change subtitle appearance on the Viki web player?
  • Why do shows expire on Viki?
  • Supported Browsers
  • What is Learn Mode?
  • How do I use Learn Mode?
  • How do I disable Ad blockers on Viki?
  • How do I change video quality?
  • Supported Devices
  • How do I get notified when subtitles are available?
  • How does Watchlist work?
  • Why is the show I’m trying to watch showing "not available in your region"?
  • How do I browse and search for shows on Viki?
  • How do I write a channel comment?
  • How do I turn subtitles on/off?
  • 1
  • 2
  • ›
  • »

Can't find what you're looking for?

Contact Us!

Submit a request

© Rakuten Viki

Search for your issue...