'Continue Watching' is a feature that enables you to keep track of the dramas that you are currently watching, and allows you to seamlessly resume the dramas you were watching previously.
How Do I Remove Shows From My Continue Watching List?
At the moment, you may only remove shows from your Continue Watching list on Web and Mobile devices.
Web
- Hover your mouse over your Continue Watching List on the homepage.
- Click See All.
- Click Edit.
- Delete the shows you want to remove by clicking on the X icons. When finished, click on Done.
iOS
- Tap on Continue Watching on the Home screen.
- Tap Edit.
- Remove the shows you want but tapping on the Delete Icon. When finished, tap Done.
Android
- Tap on Continue Watching on the Home screen.
- Tap Edit.
- Remove the shows you want by selecting the videos and then tapping on the
icon.
What Do I Do When My Continue Watching List Is Not Updating?
Please note that updates to Continue Watching can take up to 5 minutes to reflect, and the episode or movie must be played for at least 5 minutes for progress to be saved.
Web
- Log out of your Viki account.
- Clear your browser’s cache and cookies. Instructions are available here: https://watch.viki.com/435g33Y
- Close your browser completely, then reopen it.
- Log back in to your Viki account.
- Make sure to disable or ensure that Adblock is disabled. To learn how to do this, please go here https://watch.viki.com/3pYUyTF
- Disable any ad blockers or tracking protection.
- Firefox: Disable Enhanced Tracking Protection for Viki.com
- Chrome: Make sure ad blocking is turned off or that viki.com is added to the list of allowed sites. You can check this by visiting: chrome://settings/content/ads?search=ad
- If the issue persists after disabling ad blockers, please try this additional step:
- Open your ad blocker from the browser toolbar
- Go to the Whitelisted websites section
- Add litix.io (one of our domains), then save and close the tab
Mobile
- Log out of your Viki account.
- If you're on an Android device, clean the cache and cookies on your device- https://watch.viki.com/3Jev0IF
- Delete and Reinstall the Viki app.
- Log back in using your Viki account email address
CTV
- Log out of your Viki account.
- Uninstall and reinstall the Viki app.
- Restart your device.
- Log back in using your Viki account email address.
If the steps above don’t resolve the issue, please reach out to us here