If you are unsure what email address you used to sign up for a Viki account, or want to confirm what your Viki username is, follow the steps below.
What is the Email Address Linked to My Viki Account?
To find what email address is linked to your Viki account:
- Login to your Viki account.
- Click on your profile icon on the top right-hand corner of the homepage.
- Select Account Settings
- Under Account > Basic Information > Email, the email address linked to your Viki account should appear.
If you no longer have access to the email address that is linked to your Viki account, but are still able to login to your Viki account, you can change your email address by following the steps listed out here : How Do I Change My Email Address?
If you no longer have access to your email address and also aren't logged into your Viki account to make the changes, please contact Viki Support for assistance here: https://watch.viki.com/VikiHelp
How Do I Find My Viki Username?
To find the username linked to your Viki account:
- Login to your Viki account.
- Click on your profile icon on the top right-hand corner of the homepage.
- Select Profile
- Your Username should appear next to your Profile avatar image, like shown below.