How do I verify my email?

You need to verify your email address on Viki to enjoy full access to all the features on your account.

For new users

A verification email will be sent to your account automatically after signing up. You will also see a notice under the top menu advising you to verify your email address right after your first login. You can resend the verification email again from this notice.

For existing users

If you already have an account or didn't receive a verification email after signing up, you can resend the verification email from your Subscription & Settings.

A
Verify Now link will appear under your Email Settings. Click on this link and check your email inbox for the Viki verification email.

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Click on the Verify Email link from the email received to complete the verification process, as shown below.  

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I didn't get the verification email

Check your spam folder. You can also add the email address noreply@viki.com to your address book and then try sending the email again.

If you're still not receiving the email, contact your email service provider to troubleshoot further.

I'm still having trouble verifying my email

Send us a request using the email address associated with the Viki account you're trying to verify and we'll be glad to help!

What happens if I change the email address associated with my Viki account?

If you ever change the email address associated with your Viki account, you'll need to verify your new email again.

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