Joshua G
Customer Experience Manager
貼文
-
[Closed] Issue: Subtitles out of sync
Hi everyone!We apologise for the inconvenience caused by subtitles going out of sync for certain shows. We are aware of this and the team is currently working on a fix. We'll be providing an upda...
-
[License Update] Guardian: The Lonely and Great God (Goblin) is now available in more regions
Hi guys!We're glad to let you guys know that Guardian: The Lonely and Great God, aka Goblin, is now available in more regions! Click here to start watching now! https://www.viki.com/tv/31706c-guar...
-
Problème: les sous-titres ne sont pas synchronisés
Salut à tous! Nous nous excusons pour le désagrément causé par le désynchronisation des sous-titres lors de certaines émissions. Nous en sommes conscients et l’équipe travaille actuellement sur un ...
-
Solicitações de filmes / programas de TV / legendas - Diretrizes
Repara que faltam legendas ou não consegues encontrar um programa em particular na tua região? Por favor, leia estas FAQ primeiro: Porque não há legendas? Mostrar tem 'Acesso Restrito' / 'Este ...
-
Solicitudes de películas / programas de TV / subtítulos - Directrices
Observe que faltan subtítulos o no puede encontrar un programa en particular en su región? Por favor, lea estos artículos primero: ¿Por qué no hay subtítulos? El programa tiene el mensaje "Acceso ...
-
Issue: Problems with Viki Pass and Subtitles
Hi everyone!Our team is aware of the issues that occurred over the weekend regarding Viki Pass and Subtitles failing to appear. We're glad to let you know that the issue has been resolved. We since...
-
[Solved] Issue: Login Issues
Hi everyone. We're having some issues with login at the moment and our engineers are working on a fix. We apologise for the inconvenience. Cheers,Joshua Update: We were experiencing some issues ear...
-
Problema: i sottotitoli non sono sincronizzati
Ciao a tutti! Ci scusiamo per l'inconveniente causato dai sottotitoli che non sono sincronizzati per determinati spettacoli. Ne siamo consapevoli e il team sta attualmente lavorando a una correzion...
-
Issue: Subtitle Language Unavailable on Roku
Hi everyone, Due to an issue on Roku's end, subtitle language can only be selected using the system language settings. For more information on how to do so, please click here. Hence, only system l...
-
Movie/TV Show/Subtitle Requests - Guidelines
Notice that subtitles are missing or you can't find a particular show in your region? Please read this FAQ first: Does Viki Pass include subtitles and access to regionally restricted content? If ...