Joshua G

1. 社區
2. Viki Ideas
3. [NEW FEATURE] Expiring licenses notification

Hi everyone!    We’d like to let you know that this feature in currently in the pipeline! Do stay tuned for updates 🙂   We’ll look forward to letting you know once we’ve implemented this.   Cheers,...

• 檢視評論
• 編輯於 2019年04月02日 10:18
• 7 票

1. 社區
2. Community Forum
3. Frequent buffering

Hey there!So sorry to read this! If you're still facing this issue, please let us know.  Cheers,Joshua Note: To respond to this thread, please click on "View the post" in the email notification. R...

• 檢視評論
• 建立於 2019年06月07日 08:02
• 3 票

1. 社區
2. Viki Ideas
3. Vote for your favorite Viki Idea!

Hi Krinklekat! Thanks for your comment!  We'll be doing our best moving forward to update our users when feature suggestions brought up via Viki Ideas are being implemented :) Yes, we have had sugg...

• 檢視評論
• 建立於 2019年03月27日 06:10
• 3 票

1. 社區
2. Community Forum
3. [Solved] it wont let me cancel my subscription. please help.

Hi there!We see on our end that you are subscribed via Google Play. The reason why you were not able to cancel on Viki.com is that Viki.com uses a different payment provider from Google. To cancel ...

• 檢視評論
• 編輯於 2019年10月30日 02:40
• 2 票

1. 社區
2. Community Forum
3. [Closed] Timmed comments

Hey there!The side-bar Timed Comments board, better known as Waterfall mode, is no longer available on our website. You can learn how to turn Timed Comments on and off here: https://t.co/I3babItrql...

• 檢視評論
• 建立於 2019年07月11日 06:17
• 2 票

1. 社區
2. Community Forum
3. [Solved] Episode fails to load

Hi there, Thank you for reporting this issue to us. We’re so sorry that you’re facing this.    We’re aware of this issue and our engineers currently looking into the issue. We will keep you posted...

• 檢視評論
• 建立於 2019年04月16日 06:50
• 2 票

1. 社區
2. Community Forum
3. Account hacked and no response from Viki

Hi there lizzielizabeth96_972, We're so sorry to read this, but we thank you for bringing this up. Your ticket has been picked up and we'll be responding to you soonest. Cheers,Joshua

• 檢視評論
• 建立於 2020年09月30日 04:15
• 0 票

1. 社區
2. Community Forum
3. Will we ever get the disqus comments on each episode page back?

Hi there!Once again, I do apologise for misreading this post. We regret that we will no longer have a comment section for individual episodes with the new video player. However, I'll be escalating ...

• 檢視評論
• 建立於 2020年02月13日 09:16
• 1 票

1. 社區
2. Community Forum
3. [Closed] How to access episode comments?

Hi there rscott_573,  Thank you so much for writing and for clarifying what Estelll meant. I sincerely apologise for misunderstanding the original question.  To clarify, with the new video player, ...

• 檢視評論
• 建立於 2020年02月13日 09:11
• 1 票

1. 社區
2. Community Forum
3. [Closed] viki pass plus

Hello there!Thank you for contacting Viki Community Support. Our engineers were doing maintenance on our servers which would have caused some issues with Viki Pass benefits. We're truly sorry for t...

• 檢視評論
• 建立於 2020年01月14日 04:53
• 1 票