Joshua G

1. 社區
2. Community Forum
3. [Solved] Subtitles out of sync

Hi there! Thanks for writing in! I'm afraid that we're not able to replicate this on our end. For us to help better, could you please let me know the following: How are you watching these episodes...

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• 建立於 2020年02月13日 05:57
• 0 票

1. 社區
2. Community Forum
3. [Closed] Can't upgrade Viki Pass Google Play

Hi there! Thanks for writing in. As this involves Viki Pass and maybe involve you sending over private information, we'll be responding to you via email :)Cheers,Joshua

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• 建立於 2020年02月13日 05:40
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1. 社區
2. Community Forum
3. [Closed] sous-titrage français

Bonjour,Merci de nous avoir écrit ! Je suis désolé que la vidéo que vous voulez regarder n'ait pas encore été sous-titrée.Nous ne traduisons ou ne sous-titrons pas le contenu nous-mêmes, mais, à la...

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• 建立於 2020年02月13日 05:25
• 0 票

1. 社區
2. Community Forum
3. [Closed] Where did my collections go?

Hi the_pretender_3!I'm glad it's working for you now :) Thanks for being a part of the Viki community! Cheers,Joshua

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• 建立於 2020年02月10日 09:58
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正式評論

1. 社區
2. Community Forum
3. [Closed] Viki wont connect to my chromecast ultra

Hi there!We're really sorry about this! Our engineers are working on a fix at the moment and we'll provide an update as soon as we can. I'd like to suggest that you follow this post for updates. Th...

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• 建立於 2020年02月06日 02:19
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正式評論

1. 社區
2. Community Forum
3. [Closed] The video failed to load

Hi there!We're really sorry about this! Our engineers are working on a fix at the moment and we'll provide an update as soon as we can. I'd like to suggest that you follow this post for updates. Th...

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• 建立於 2020年02月06日 02:18
• 0 票

正式評論

1. 社區
2. Community Forum
3. [Closed] Viki won't cast from my android app

Hi there!We're really sorry about this! Our engineers are working on a fix at the moment and we'll provide an update as soon as we can. I'd like to suggest that you follow this post for updates. Th...

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• 建立於 2020年02月06日 02:17
• 0 票

1. 社區
2. Community Forum
3. [Closed] Subscription issues

Hi there! The reason why you might not be seeing benefits from your subscription is because your iTunes subscription is not linked to your Viki account yet. To fix this, please take the following s...

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• 建立於 2020年01月17日 07:05
• 0 票

1. 社區
2. Community Forum
3. [Solved] Availability

Hey there,Thanks for writing to us. The reason why this is so is that Dr. Romantic 2 is a Viki Pass Plus Exclusive. The first two episodes are provided for free to all users.New episodes that are r...

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• 建立於 2020年01月17日 07:01
• 0 票

1. 社區
2. Community Forum
3. [Solved] Video didn't load

Hello there! Thank you for writing in to Viki Community Support. I'm so sorry that you're experiencing this video issue on the Viki app. Could you first please try the following: Delete and Reinst...

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• 建立於 2020年01月17日 07:00
• 0 票