Joshua G

1. 社區
2. Community Forum
3. [Closed] The media playback was aborted due to a corruption problem or because the media used features your browser did not support.

Hi everyone, We're sorry this is still an issue! We've gone ahead to create a new ticket via email and we'll be responding to you shortly. Cheers,Joshua

• 檢視評論
• 建立於 2019年09月03日 07:40
• 1 票

1. 社區
2. Community Forum
3. Login on two IPads

Hi there!Thanks for writing to us! As this involves log in and account issues, we've opened a new ticket with you and will be reaching out to you shortly. Cheers,Joshua

• 檢視評論
• 建立於 2019年08月23日 02:25
• 1 票

1. 社區
2. Community Forum
3. [Closed] No password reset email

Hi there!We're sorry for our delay in reply. Could you let me know if this is still occurring for you?  Cheers,Joshua Note: To respond to this thread, please click on "View the post" in the email ...

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• 建立於 2019年08月06日 02:14
• 1 票

1. 社區
2. Community Forum
3. [Closed] Love is Back Episode 40 missing

Hi there!We're sorry for our delay in reply. Could you let me know if this is still occurring for you?  Cheers,Joshua Note: To respond to this thread, please click on "View the post" in the email ...

• 檢視評論
• 建立於 2019年08月06日 02:10
• 1 票

1. 社區
2. Community Forum
3. [Closed] "Locked" Episodes Won't Play Even Though I Just Signed Up

Hi there!  We're sorry to read this! Could you let me know which specific dramas and episodes you're trying to watch?Cheers,Joshua

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• 建立於 2019年08月06日 01:27
• 1 票

1. 社區
2. Community Forum
3. [Closed] watch history problamatic

Hey there, Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com. To make sure this is not a browser issue can you please try the following? Log out from your account ...

• 檢視評論
• 建立於 2019年07月30日 06:03
• 1 票

1. 社區
2. Community Forum
3. [Solved] Subtitles disappear when I cast to Google Chromecast!

Hey everyone!  We're so sorry to read this! Our engineers are now aware of these issues and are working on a fix. We'll be in touch as soon as we have an update!Cheers,Joshua

• 檢視評論
• 建立於 2019年07月17日 08:06
• 1 票

1. 社區
2. Community Forum
3. [Closed] My Watch History Isn’t Working

Hey there!Thank you for writing to Viki Community Support! I'm sorry that you're experiencing this issue with Watch History on the Viki app. Could you first please try the following: Log out from ...

• 檢視評論
• 編輯於 2019年07月16日 06:53
• 1 票

1. 社區
2. Viki Ideas
3. Skip Theme Song Button

Hi there!   Thanks so much for suggesting this! We do hope that we can implement this in the near future.   The way Viki Ideas works is that the higher the votes for an idea, the more it will be pr...

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• 建立於 2019年06月27日 08:00
• 1 票

1. 社區
2. Community Forum
3. [Solved] subtitles at the top of the screen on chromecast

Hi there!We're aware of this issue and it looks like it is an issue with Chromecast's firmware. We are waiting on Google for a fix and we'll be in touch once this is resolved :) Cheers,Joshua

• 檢視評論
• 編輯於 2019年07月15日 07:05
• 1 票