Joshua G

1. 社區
2. Community Forum
3. [Closed] Viki Pass Trial?

Hi there!Yes, when you cancel during your trial, you will continue to see your benefits until the trial ends. For more information on how to cancel, please click here.  I hope this helps! Cheers,Jo...

• 檢視評論
• 建立於 2019年11月18日 09:26
• 1 票

1. 社區
2. Community Forum
3. [Closed] Following

Hi there! We were having some issues over the weekend that would have been fixed now. Please let me know if you still face this issue.If so, do send me a screenshot so that we can help better :) Ch...

• 檢視評論
• 建立於 2019年11月11日 08:59
• 0 票

1. 社區
2. Community Forum
3. [Closed] I have Viki Pass Plus but am now getting commercials when I use my Roku stick

Hello teetee419_65! Thank you for contacting Viki Community Support. I looked up your details, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email addre...

• 檢視評論
• 建立於 2019年11月06日 03:48
• 1 票

1. 社區
2. Community Forum
3. [Solved] Episodes 23 to 27 for Doctor John (SBS Drama) are not playing

Hi there Stephen, We're sorry about this! Our engineers are aware of this and we're working on a fix at the moment. We'll be in touch once it's resolved. Cheers,Joshua

• 檢視評論
• 建立於 2019年11月01日 01:16
• 0 票

1. 社區
2. Community Forum
3. [On-hold] Subtitles

Hi there!  We're sorry to read this! For us to help better, please send us a screenshot of what you're seeing, along with the timestamp of the episode :) I'll look forward to your reply!Cheers,Joshua

• 檢視評論
• 建立於 2019年10月07日 08:52
• 1 票

1. 社區
2. Community Forum
3. [Closed] Daily New Episodes Per Week Drop Down Menu Option

Hi there!We've removed the drop-down menu from our homepage. However, you can still access this by going to https://www.viki.com/tv-guide.  I hope this helps!Cheers,Joshua    

• 檢視評論
• 建立於 2019年10月04日 07:25
• 1 票

1. 社區
2. Community Forum
3. [Closed] I can not open the app anymore why?

Hi there!We're so sorry about that. We're glad to let you know that it's now been resolved. Cheers,Joshua

• 檢視評論
• 建立於 2019年09月18日 05:13
• 0 票

1. 社區
2. Community Forum
3. [Closed] Personal Taste lacking subs

Hi there Bozoli, Thanks for highlighting this to us. Our Community Development team is looking into it and will fill up the missing subtitles as soon as possible. Cheers,Joshua

• 檢視評論
• 建立於 2019年09月11日 04:24
• 1 票

1. 社區
2. Community Forum
3. [Solved] 1% of Something - Search bar issue

Hi there! Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again. Cheers,Joshua

• 檢視評論
• 建立於 2019年09月04日 05:45
• 1 票

1. 社區
2. Community Forum
3. [On-Hold] English Subtitles missing from New Heart

Hi there. I'm sorry that you're experiencing this issue. Our team is aware of it and is working on fixing it quickly. I forwarded all the information you provided to our engineering team and we exp...

• 檢視評論
• 建立於 2019年09月03日 08:13
• 1 票