
Joshua G
Customer Experience Manager
活動概述
Latest activity by Joshua G-
Joshua G 已評論, 正式評論Hello irfanmangrio_865, Firstly, we want to thank you for supporting Viki.Our content partners count on us to protect the legal rights to shows on the Viki service, including where such shows are u...
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Joshua G 已評論, 正式評論Hi there! Thanks for getting in touch with us. Due to app compatibility issues, we are unfortunately unable to support issues on older devices that don’t have the current device requirements needed...
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Joshua G 已評論, 正式評論Hi there!Due to Chromecast and app limitations, for Autoplay to work while Chromecasting, the device has to be active and the Viki app has to be in the foreground prior to the next episode. I hope ...
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Joshua G 已評論, 正式評論Hi there!I'm really sorry to read that! I'd like to suggest that you reset your password before trying to log in via Email and Password again: Reset your password Visit viki.com/forgot_password E...
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Joshua G 已評論, 正式評論Hi there! Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again: Turn off your device Unplug the Firestick from your TV Wait 3 sec...
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Joshua G 已評論, 正式評論Hi there, Thanks for writing in! I'm afraid that the Viki app cannot be installed on your Sony TV unless it runs Android TV OS. I'd like to suggest that you take a look at our apps page for more up...
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Joshua G 已評論, 正式評論Hi there! Thanks for your feedback! At the moment we do not support Paypal. However, I can recommend subscribing via iTunes or Google Play as they support Paypal. Also, subscribing via iTunes or Go...
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Joshua G 已建立文章, 為什麼我在使用 Apple 登錄時會看到「意外錯誤」訊息?
如果您在嘗試使用 Apple 註冊或登錄時看到「意外錯誤」,請在重試之前取消您的 Viki 賬戶的連結。 取消關聯您的 Apple ID 前往「設定」並點按您的 Apple ID 個人資料 在您的 Apple ID 頁面上,選擇「密碼和安全性」 在「使用 Apple 登錄」部分下,點按使用 Apple ID 的應用程式 在所有應用程式清單中,選擇 Viki 要取消與 Viki 的連結...
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Joshua G 已評論, 正式評論Hi there! On our end, we see that subtitles do shift up when you hover above the player controls. To make sure this is not a browser issue can you please try the following? Log out from your accou...
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Joshua G 已評論, 正式評論Hi there!I'm afraid there currently are no plans for Learn Mode to be available on Roku at the moment. However, we do thank you for your feedback and we've escalated your thoughts to our product te...