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[Closed] Video not loading

Recently I downloaded a TV series and it looked like everything was downloaded. When I clicked on the episode it only plays the first two seconds and it stops. The two second of play was basically the blue screen with Viki logo popping up and that’s it. Nothing else. Is there an issue with downloading the episodes? 
This was copied & pasted from another user…I’m having the same issues but no answers
 
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  • 正式評論

    Hi there misst007,

    Thanks for reaching out to Viki Community Support. 

    We've seen your ticket on the Help Center and it has been attended. We’ll be closing this to prevent confusion of multiple requests.

    Should you have any further questions, please feel free to contact us anytime.

    Have a great day!

    Thanks,
    Darl

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