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[Closed] Unable to log on viki on roku tv app

In the past when I log in the app should display a TV QR Code or letter code which allows me to log in via the Viki app on my phone. But now I only have the option to log in with email. I need the letter code otherwise I cannot log on at all. I checked my app is up to date and I restarted the system and still have the same problem. Please help. Thanks!
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    Hi chu222jr_817,  

    Thanks for writing to Viki Community Support!

    We understand that you want to be able to login to Roku using the QR code. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.  

    Thank you,
    Dawn

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