"oops, page not found" error

• 

  kdramagirl002

  2020年04月08日 23:05

  omg!! same, i came here to complain or submit a ticket and i saw yours. it says its 100% subbed but no video

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• 

  Michelle (CX)

  2020年04月09日 07:47

  Hi both,

  Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.

  You should be able to watch the episode without any issues now. 

  If you're still seeing the same error message, please try the following first:

  1. Log out from your account
  2. Clear your browser cache and cookies How do I clear the cache and cookies on my web browser?
  3. Close your current window, then launch a new window
  4. Log in to your Viki account
  5. Try again from another browser

  Otherwise, do write back to us with a screenshot of the error page you see.

  Best,
  Michelle

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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