[Solved] Arsenal Roku bitrate issue

• 正式評論

  

  Michelle (CX)

  2020年05月11日 09:53

  Hi both,

  Thank you for your patience while our team was looking into this issue.
  
  As we've made some updates to the video playback, please take the following steps to perform a system restart and try watching on the Viki Channel again.
  
  

  1. Go to your Roku Settings > System > System restart
  2. Open the Viki Channel and login again

  
  Hope this helps and do let us know if the issue still persists after you have done the above.
  
  Cheers,
  Michelle

  Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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• 

  Michelle (CX)

  2020年03月31日 10:03

  Hi there,

  We're sorry that you're experiencing this issue on Roku. Our team is aware of it and is working on fixing it.

  I'll be leaving this ticket on-hold and will let you know once there are any updates.

  In the meantime, we suggest watching this title on web Viki.com or on any other Viki apps. 

  Best,
  Michelle‍

  1

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• 

  eric_cha_377

  2020年04月04日 00:29

  Also still getting this Bitrate Error message

  0

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