[Solved] Subtitles out of sync

• 

  Joshua G

  2020年02月13日 05:57

  Hi there! 
  
  Thanks for writing in! I'm afraid that we're not able to replicate this on our end. 
  
  For us to help better, could you please let me know the following:

  1. How are you watching these episodes? Are you on a web browser or using the Viki app? 
  2. Does this occur only on Episode 5? Please let us know the specific timestamp where the subtitles go out of sync.

  I look forward to your reply and to helping you :)
  
  Cheers,
  Joshua

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• 

  cattxxx

  2020年02月13日 09:50

  Thank you for your time. I figured out the problem. I had the beta version on Android. Once I left beta and reinstalled the regular app, it worked.

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• 

  Michelle (CX)

  2020年02月13日 10:25

  Hi meowkai,

  Thanks for letting us know that you're no longer facing that issue.

  If you need any other assistance, feel free to reach out to us again.

  Cheers,
  Michelle

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