已回覆

[Closed] Please check my subscription, it shows payment overdue

It shows the following message:

Your plan payment is overdue. Please update your payment method.

I update 2 times, nothing changed, can you help check it ?

1

評論

  • Hi there!

    Thanks for writing to us. It looks like this could have been caused by a glitch. On our end, your details look fine.

    If you still face issues after your 7-day trial is over, please don't hesitate to write back to us.

    Cheers,

    Joshua

    0
    評論操作 永久連結
  • 7-day trial was over on Oct 1st, it has been a month, I can not see the credit card get charged. 

    0
    評論操作 永久連結
  • HI there,

    Thanks for clarifying! We'll be in touch with an update as soon as we can.

    Cheers,
    Joshua

    0
    評論操作 永久連結
  • Hey there dylan_burnaby_782.

    We've corrected the issue on our end and you will be billed monthly starting Nov 11, 2019. 

    I hope this helps! Please let me know if you have any further questions :)

    Cheers,
    Joshua

    0
    評論操作 永久連結

登入寫評論。

不是您要找的?

新貼文