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[Solved] Episodes 23 to 27 for Doctor John (SBS Drama) are not playing

Dear Viki,

For episodes 1 to 22 of Doctor John (SBS TV drama) I am able to view without problems in my region. However, for episodes 23 to 27 which are listed as being available in my region, a message comes up stating it is restricted in my region when I click on the episode icon. This is happening with either Chrome or Firefox browser on my Windows PC. I have a Viki Standard Subscription which is the only type available in my region.

I have noticed other subscribers with the same problem posting on the drama webpage. Are you able to help?

 

Yours sincerely

Stephen

1

評論

  • Hi there Stephen,

    We're sorry about this! Our engineers are aware of this and we're working on a fix at the moment. 

    We'll be in touch once it's resolved.

    Cheers,
    Joshua

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  • Hi Stephen,

    Our engineers have gotten back to us and the issue has been fixed. Please try to log out and log back in before trying again.

    If you continue to experience this issue, please let us know!

    Cheers,
    Michelle

    0
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