[Closed] Englis Subtitles stops working

Why does my english subtitles stop working halfway into a movie I'm watching? This happens repeatedly. I've turn everything off restarted it, and everything else I can think of to stop this from happeining. This dosen't happen on some movies, it happens quite alot on most of them. What's going on with this?? It's getting really frustrating and I have canceled subscription once already because of this issue. I don't want to have to do this again. Does anyone have any idea what's going on with this?? Thank you in advance for any help.

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  • Hi there!

    So sorry to read this! Could you let us know the specific drama and episode you're facing this issue with? 

    Also, do let us know which device, or browser you are using :) 

    Cheers,
    Joshua


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