[Solved] Viki - Android TV - not loading or logging in

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  • Avatar
    Kristie

    Hi chibichanman_192,

    Thanks for letting us know that this is occurring for the Android TV app.

    I've alerted the engineers and they're looking into it.

    I'll update you once we have a fix for it.

    Cheers,
    Kristie

  • Avatar
    dlowe83_252

    I'm running into the exact same issue mentioned above using Nvidia Shield.

  • Avatar
    Kristie

    Hi dlowe83_252,

    Thanks for letting us know this issue is occurring to you as well.

    The engineers are working on the fix and we hope to have it out as soon as possible.

    Stay tuned for updates!

    Cheers,
    Kristie

  • Avatar
    Kristie

    Hi chibichanman_192 & dlowe83_252,

    Thank you so much for your patience!

    We've just released a new Android TV app 2.1.1 that fixes the issue you're experiencing.

    Please go to the Google Play Store on your Android TV app to update your app to the newest app.

    If you continue to experience problems after updating the app, please let us know!

    Cheers, 
    Kristie

  • Avatar
    chibichanman_192

    IT WORKS!!!!!!!!!!

    Thank you Kristie and the developers for the quick fix, much appreciated!

  • Avatar
    dlowe83_252

    Working now, thank you!!!

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