Regulate Reviews and Ratings


6 條評論

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    I don't know about your first suggestion, but I am on board with the rest. 

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    I totally agree with you on everything (maybe not the first one). I would like to also suggest having a channel mod position on the team that moderates the reviews and can put in requests to delete reviews or have the power to delete reviews. The reviewer can of course challenge the decision. In that case, Viki support staff can review the decision and deem it valid or not. I feel that flagging is just not enough personally. There is a need for more moderation. 

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    It would be really very nice if they could give this power to the Channel Manager. But then, if the Channel Manager submitted for deleting twenty or thirty reviews (which might well be the case), looking into each one of those requests would mean extra work for Viki staff, and I don't know if they have the resources to do this. On the other hand, if they say "yes" without controlling, and the user challenges, they will have to work even more to look at it again, decide and maybe reinstate the review. 
    Frankly, I'd be willing to donate my own time to clean up comments and reviews, if they would trust me and allow me to do it. But I understand that it has to be one of the staff to take the final decisions. 

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    The drama review and the epsiode comments have always confused me. There should be a better way to utilize these functions.  

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    It would be nice if you could flag a review, and differentiate it by:

    - subtitle demand - if one flags for that reason, the writer would get an automized PM that the review was deleted and policy link.

    - asking questions/ technical/formal issues -                                           "

    What to do with one line reviews "I like/love the drama"? I wouldn't call it a review, that would me want to watch a drama.

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    Viki needs to look into the reviews and ratings section. It is out of control. People randomly rating shows and this is BEFORE they have even aired!