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[Closed] Viki pass

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k_a_b_n_t_s_906
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Hello, I need some help please. I already paid for my viki pass yesterday, it was supposed to be a viki pass from 5 November till 5 December. But something went wrong and my viki pass subscription stopped. So now I did pay for the whole month but don't have a viki pass. How can I get it back without paying again for the same month? I'm sorry for my English, it's not the language I usually speak.
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    Darl

    Hi k_a_b_n_t_s_906,

    Thanks for reaching out to Viki Community Support.

    We understand that you have a concern about Viki Pass. We've seen your ticket on the Help Center and it will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!

    Thanks,
    Darl

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