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[Closed] Viki Pass Plus after recent Maintenance

I have viki pass plus, but the ads are popping up after scheduled maintenance. I already log out and logged back in. Is anyone else having the same issue?
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    Hello syangskye_378,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're getting ads. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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