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[Closed] Samsung TV

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vx2xddq5s5_429
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The Viki website Viki.com/samsungtv does not allow me to register my tv. I just see an error that says ‘Server Error, please try again’. I have been trying for 4 hours. Viki in general does not offer a good service to its customers.
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  • 正式評論
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    Darl

    Hi vx2xddq5s5_429 and sushi_753,

    Thanks for writing to Viki Community Support about the error that you're experiencing on your Samsung TV. 

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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    sushi_753

    I am also having the same issue. I've tried several times and keep receiving the same error message.

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    ravine_ac_496

    I'm in Brazil, same problem, I've been trying since yesterday. Will I have to cancel my paid subscription?

    They should allow login with email and password on TV too!

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  • Avatar
    Darl

    Hi ravine_ac_496,

    We've seen your ticket on the Help Center and it will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Have a great day!

    Thanks,
    Darl

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