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[Closed] I'm unable to upgrade to the Viki Plan Plus Subscription

I've followed all the instructions on the Viki website to upgrade from the standard plan to the Plus plan subscription and it is only showing the option for me to switch to annual payments instead of monthly on the standard plan that I already have. I would really like to upgrade to the Plus plan but it is not showing the option of a plus plan when I try to change plans or even view all Viki subscription plans. I attached a photo where the only pass plan it shows is that standard that I already pay for. Please help.

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    Hi 5cc48gttk7_679,

    Thanks for reaching out to Viki Community Support.

    We've seen your ticket on the Help Center and it will be attended to shortly. We’ll be closing this to prevent confusion of multiple requests.

    Have a great weekend!

    Thanks,
    Darl

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