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[Closed] I can’t get the viki pas

When I tried it tells me to verify my email then it doesn’t show anything after that don’t know what to do? What am I doing wrong?
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    Hello hiboali315_831,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're having difficulty subscribing to a Viki Pass. As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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