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[Closed] VPN error

I am getting “you seem to be using a proxy or VPN” error. I don’t use VPN. I have contacted my internet provider and they don’t have restrictions. I have created a ticket to your third party provider however I haven’t heard from them for more than a week now
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    Hi tamarselin,

    Thanks for writing to Viki Community Support!

    We're sorry to hear that you're still experiencing the same VPN issue. We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this concern.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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