[Solved] Viki pass not working

• 正式評論

  

  Michelle (CX)

  2023年03月09日 03:12

  Hi all,
  
  We're glad to say that the Viki Pass issue is now fixed. Thank you for your patience while our team was working on resolving it.

  • You might need to log out and log in again to access your plan benefits. 

  If you are still having subscription issues after, please send more details (screenshots included) to our Help Center at watch.viki.com/BillingSupport and we will get back to you as soon as possible.
  
  Thanks,
  Michelle

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• 

  chefgreedy_172

  2023年03月07日 21:36

  I am also having the same problem. I bought the viki standard pass today and the premium shows are still locked. I also tried logging in and out of my devices.

  1

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  chefgreedy_172

  2023年03月07日 21:43

  Hi update, I cleared all  browser data related to viki and relogged in, it worked for me!

  0

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  veritired

  2023年03月07日 21:44

  How do i do that?

  0

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  veritired

  2023年03月07日 22:04

  Clearig my browser data does not seem to work for me

  0

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  marianalapa03_400

  2023年03月07日 23:30

  same for me, i brought the viki pass and its not working anywhere

  0

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  Charisse

  2023年03月08日 01:17

  Hi everyone,

  We're aware of the current Viki Pass issue happening on various devices where:

  • Users are asked to subscribe when they already have a subscription and
  • Unable to see their benefits and are seeing locked episodes

  Sorry for the inconvenience and thank you for your patience as we work on fixing this! We will let you know if there's any update.

  Thank you,
  Charisse

  1

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• 

  dopegirlswagjm013_83

  2023年03月08日 20:21

  im still waiting on them to fixed the skipping and buffering while watching shows 

  0

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