已回覆
[Solved] Videos not working
Getting the following error message when trying to watch video:
Oh no! Something went wrong.
Please try refreshing this page. If the problem persists, check out the Viki Status page.
評論
Hi all,
Our team has made improvements that should help with the playback issues on Viki.com.
If you are still having technical issues, please send more details (screenshots included) to our Help Center at watch.viki.com/TechSupport and we will get back to you as soon as possible.
Otherwise, thank you for your patience while our team was working on this. Happy watching!
Cheers,
Michelle
Hi everyone,
Our team is aware of this playback issue and they're looking into it. We'll share more updates when the fix is up.
In the meantime, do consider trying some of these options:
- For Microsoft Edge browsers, enable DRM:
- Watch on the Viki mobile app/ Connected TV app instead.
Sorry for the trouble caused!
Thank you,
Michelle
video is not working all day.
video is not working all day.
mine been doing the same thing all day was 24 hours ago hopefully they get it fixed
was fine 24hours ago*
It's saying my device is suddenly not compatible even tho it worked fine for past week. It plays a little then stops working and give me error. Sometimes it says something went wrong instead. I am using mobile app on s23 ultra.
this has been like this for over 2 weeks for me it starts then buffs
This is the second time this no playback happened. It is 5-6 days now and soon the subscription fee will be deducted from my card. When can I watch the dramas I was watching? Netflix charges almost the same but rarely they have a problem. You should waive or discounted us for the days we are not able to watch our dramas.
WHEN CAN WE WATCH AGAIN THE K-DRAMAS? WHY IS IT TAKING SO LONG TO FIX THE PROBLEM? THEY ARE LOCKED THOUGH YOUR SERVICES ARE PAID.
this is getting bad even my goggle now is starting to just buff getting tired of watching on my cell phone ? so why does it work on cell phone and not pc no more ?
O meu problema não foi resolvido!!
貼文已關閉評論。