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[Closed] Video starts in lo res then switches to hi res after 30 seconds

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    Hi q2awzs1_964,

    Thank you for getting in touch with Viki Community Support!

    Viki automatically adjusts the video quality based on the strength of your network connection. If you'd like to limit the maximum video quality you receive on Viki.com and on Android devices, please refer to this article.

    If you want to change your video quality settings on the mobile app here: http://bit.ly/VideoQualityFAQ

    Hope this helps! Please let us know if you have any other questions or issues.

    Thanks,

    Darl

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