Michelle (CX)

Current Issues [Please check this first]

1. 社区
2. Community Forum

Hi all, our team is aware that there are several issues happening and they are looking into resolving it as quickly as they can.  In the meantime, you may follow the relevant posts listed below for...

• 已编辑于 2024年01月16日 02:28
• 22 个关注者
• 0 条评论
• 3 票

已回答

[Solved] Issue: Unable to rent "STARGAZER: ASTROscope"

1. 社区
2. Community Forum

Our team is aware that are issues with renting the show <STARGAZER: ASTROscope> on various devices: Viki website: 'Rent' button missing Viki apps: Error message to update the app after clicking on...

• 已编辑于 2023年08月01日 07:55
• 1 个关注者
• 1 条评论
• 0 票

Notice: Ceased Support for Mobile/TV Web Browser Video Player

1. 社区
2. Community Forum

Mobile/TV Web browser video playback is no longer supported on Viki. What is Mobile/TV Web browser Video Playback? Any video that plays on a web browsing app like Chrome, Safari, Opera, etc., on an...

• 创建于 2021年08月04日 03:50
• 2 个关注者
• 0 条评论
• 0 票

已回答

[FIXED] Issue: Viki Pass Upgrade/Downgrade on Android apps

1. 社区
2. Community Forum

-UPDATE on 13th August 2020, 16:00 (GMT+8): Issue is now fixed, please refer to the pinned comment below for more details- We're aware that some users are facing issues seeing their subscription be...

• 已编辑于 2020年08月13日 08:03
• 46 个关注者
• 16 条评论
• 0 票

[Solved] Site Issues

1. 社区
2. Community Forum

We are aware of the error messages appearing on Viki across all devices at the moment. Our team is looking into it and we hope to have it fixed soon. We apologize for the inconvenience caused and w...

• 已编辑于 2019年11月22日 06:24
• 1 个关注者
• 1 条评论
• 1 票

[Solved] Login Issues: Google ID

1. 社区
2. Community Forum

We are currently experiencing an issue with Google Login and we apologize for any inconvenience caused.   In the meantime, please try logging in using the Email Login option instead. If you have no...

• 已编辑于 2019年11月18日 03:58
• 1 个关注者
• 1 条评论
• 0 票