Michelle

1. 社区
2. Community Forum
3. Where can I find the cast icon in the new player?

Hi there, Thanks for writing in to us. The Chromecast icon can be found on the bottom right corner of the new video player: Hope this helps! Cheers,Michelle

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1. 社区
2. Community Forum
3. Browsers and mouse freeze when loading a video.

Hello, Thank you for writing in to Viki Community Support. I'm sorry you're experiencing issues with the new video player. To make sure this is not a browser issue can you please try the following?...

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1. 社区
2. Community Forum
3. Problème de traduction Francais

Bonjour, Merci de nous avoir écrit ! Je suis désolé que la vidéo que vous voulez regarder n'ait pas encore été sous-titrée.Nous ne traduisons ou ne sous-titrons pas le contenu nous-mêmes, mais, à l...

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1. 社区
2. Community Forum
3. subtitle indonesia

Halo, Maaf, video yang ingin Anda tonton belum subtitle. Kami sebenarnya tidak menerjemahkan atau mensubtitle konten sendiri; sebagai gantinya, konten subtitle komunitas sukarelawan kami (orang-ora...

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1. 社区
2. Community Forum
3. [Closed] sobre minha conta.

Olá jussaramuniz28jm_124, Obrigado por nos contactar com o seu problema. Parece que você tem outra conta no Viki Pass e enviaremos mais detalhes sobre isso por e-mail em breve. Felicidades,Michelle

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1. 社区
2. Community Forum
3. [Closed] Viki.com website very slow to browse

Hi there, We're sorry to hear that you're facing this issue on Viki. To get more detailed information, we'll be reaching out to you via email shortly. Please help to respond there too as you would ...

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1. 社区
2. Community Forum
3. Can you watch Viki through Rakuten TV or it's separate?

Hi there, Thanks for writing in! Viki is not found in Rakuten TV so you will have to access it through Viki.com or any our of supported apps here. Hope this helps to clarify! Cheers,Michelle

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1. 社区
2. Community Forum
3. [Closed] Annullare abbonamenti

Ciao, Poiché ciò comporta Viki Pass, risponderemo direttamente al tuo biglietto sul Centro assistenza in breve tempo. Grazie,Michelle

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1. 社区
2. Community Forum
3. heartstrings

Hi there, Thank you for writing in to us and I'm sorry to see that you were not able to access your subscription then. I looked up your email address, and it appears that you're getting Viki Pass b...

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1. 社区
2. Community Forum
3. Subtitles out of sync

Hi meowkai, Thanks for letting us know that you're no longer facing that issue. If you need any other assistance, feel free to reach out to us again. Cheers,Michelle

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