Michelle

1. 社区
2. Community Forum
3. I purchased a Viki Pass plus, but I can't join discussions.

Hi there, Are you referring to Timed Comments?  If yes, you may refer to this article for steps to turn on/off Timed Comments on your various devices. Hope this helps! Cheers,Michelle

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1. 社区
2. Community Forum
3. [Solved] SUBTITULOS

Hola, ¡Gracias por escribir al Soporte de la Comunidad de Viki! Lamento leer que los subtítulos de tus dramas favoritos todavía no están completado. Ten en cuenta que las series y películas de Viki...

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1. 社区
2. Community Forum
3. [Closed] Forgot Viki Password & Do not have access to email account used

Hi there,Thanks for writing in to us with your issue.As this involves your account details, we have replied directly to your ticket on the Help Center instead. Please help to respond there too as t...

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1. 社区
2. Community Forum
3. [Closed] Problemas de reproducción

Hola, Gracias por escribirnos con su problema. En breve nos comunicaremos con usted a través de un ticket en el Centro de ayuda para recopilar más información sobre su dispositivo. Por favor, ayude...

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1. 社区
2. Community Forum
3. [Closed] Problemas de pagamento para o Viki Pass

Hola, Como se trata de sus datos de facturación, hemos respondido directamente a su ticket en el Centro de ayuda y lo cerraremos para evitar la confusión de múltiples solicitudes. ¡Espero que esto ...

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1. 社区
2. Community Forum
3. [Closed] Problema de pagos

Hola, Como se trata de sus datos de facturación, hemos respondido directamente a su ticket en el Centro de ayuda y lo cerraremos para evitar la confusión de múltiples solicitudes. ¡Espero que esto ...

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1. 社区
2. Community Forum
3. Level Up not playing

Hello, We're sorry you're experiencing issues with the web video player. To make sure this is not a browser issue can you please try the following? Restart your home internet network. For more det...

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1. 社区
2. Community Forum
3. Not able to download the app from Google Play Store

Hi aditik_1358_739 Please share with us: What is the model and OS of your device? What is the message shown on Google Play Store when were trying to download the app? A screenshot of the app test ...

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1. 社区
2. Community Forum
3. Vikii Pass Plus

Olá claudiachagas Para mais informações sobre o motivo pelo qual você está vendo a mensagem "Não disponível na sua região", clique aqui. Se você deseja solicitar um programa específico em sua regiã...

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正式评论

1. 社区
2. Community Forum
3. [On-hold] Learn Mode subtitles "My Love from the Star" STILL out of sync

Hi there, Thanks so much for following up on the Learn Mode out of sync issue. After much consideration, I'm afraid that issues with Learn Mode will not be fixed anytime soon. We are however, worki...

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