1. Help Center
Avatar

Michelle

  • 活动总数 4824
  • 最后的活动
  • 成员加入日期
  • 关注 0 名用户
  • 关注者数 72 名用户
  • 投票数 28
  • 订阅数 2164
关注

活动概览

Latest activity by Michelle
  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] Unable to watch due to an error

    Hi there, Our team is aware that there is this issue on Viki.com.  As you are using Google Chrome, please try updating your Widevine Content Decryption Model first as some users were able to resolv...

  • Michelle 创建了一个帖子，

    Issue: Video Playback Error on Viki.com

    1. 社区
    2. Community Forum

    [Updated - 28th June 2022, 12:10 (UTC+8)] We're aware of the current playback issues with some videos on Viki.com: Kocowa videos are still encountering issues. Please know that we're looking into ...

    • 已编辑于
    • 3 个关注者
    • 0 条评论
    • -1 票
  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] Badges and movies

    Hi merry_reaper,We've created a ticket for you on the Help Center and it has been escalated to our team that will be responding to you soon.  This post will be closed to prevent multiple requests c...

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] Pass Plus subscriber Older movies now charge rental Fee

    Hi there, We are aware of this issue with some Viki Pass movies, and our team is working on it.Do follow this post for updates as this duplicate topic would be closed.We appreciate your patience an...

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] Open Tickets

    Hi hallastudies! We've escalated your request to our team as well. They will get back to you as soon as they can.  Thank you for your patience and for following up on this.  Best,Michelle

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] Subtitle contributions not showing

    Hi there, We're sorry that you're experiencing issues with your QC status. Your ticket on the Help Center has been escalated to the relevant team and they will get back to you as soon as they can. ...

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Solved] Changing Pronouns in Actor's Bio

    Hi there, Thanks for sharing this with us! Our team has made the relevant updates to Panuwat Kerdthongtavee (Copter)'s profile description.  We'll be closing this thread now as the request is compl...

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] Please respond to my open tickets

    Hi Simi, We have escalated your tickets to our team, thank you for following up on them. Our team will get back to you as soon as they can.  Regards,Michelle

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] K-drama badge

    Hi there,Thanks for writing to us with your issue.We will be creating a ticket on the Help Center for you shortly and this will be escalated to the relevant team for follow-up.  Please help to resp...

  • Michelle 进行了评论，
    正式评论
    1. 社区
    2. Community Forum
    3. [Closed] J-drama and K-drama Badge

    Hi there,Thanks for writing to us with your issue.We will be creating a ticket on the Help Center for you shortly and this will be escalated to the relevant team for follow-up.  Please help to resp...