Joshua

1. 社区
2. Community Forum
3. [Closed] Viki Pass Trial?

Hi there!Yes, when you cancel during your trial, you will continue to see your benefits until the trial ends. For more information on how to cancel, please click here.  I hope this helps! Cheers,Jo...

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2. Community Forum
3. Why aren't my comments there when I open the episode the next day?

Hi there a_hebb_54_385, Thanks for writing in!For us to help better, please send us a screenshot of the issue :) Cheers,Joshua

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1. 社区
2. Community Forum
3. [Solved] Won't load any shows FireTV

Hey there kraziishopping_246 Great! Thanks for letting us know. I’m happy this issue has been resolved for you 😊 If there’s anything else you need help with, please let me know. Thank you for being...

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2. Community Forum
3. [On-Hold] INBOX: There is some error processing your inbox. Please try again later.

Hey there gripstar_385, Thanks for letting us know. We're still working on a fix for this and we'll be providing an update as soon as we can. Cheers, Joshua

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2. Community Forum
3. [Closed] I have pass plus but started getting ads.

Hi there!As this involves Viki Pass, we'll be responding to you privately via email shortly. Cheers,Joshua

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1. 社区
2. Community Forum
3. ever night subtitles

Hi there!As the Chinese subtitles are embedded in the video for Ever Night, I'm afraid the Chinese subtitles cannot be removed.   However, what I'd like to suggest is that you change your subtitle ...

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1. 社区
2. Community Forum
3. [Closed] Annual Subscription Refund

Hi there!As this involves Viki Pass, we'll be responding to you privately via email shortly!Cheers,Joshua

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1. 社区
2. Community Forum
3. [Closed] Please check my subscription, it shows payment overdue

Hey there dylan_burnaby_782. We've corrected the issue on our end and you will be billed monthly starting Nov 11, 2019.  I hope this helps! Please let me know if you have any further questions :)Ch...

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1. 社区
2. Community Forum
3. [Closed] Following

Hi there! We were having some issues over the weekend that would have been fixed now. Please let me know if you still face this issue.If so, do send me a screenshot so that we can help better :) Ch...

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1. 社区
2. Community Forum
3. [Solved] Submit review

Hi there, Thank you for writing to Viki Community Support! I'm sorry that you're experiencing this issue on the Viki app. Could you please provide me with the following helpful information: Does t...

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