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[Closed] Issues playing/resuming 2 days 1 night

Hello! I am currently unable to resume watching a show (2 Days 1 Night 4) on both the Viki app and the browser online. I keep receiving the error message "Oops something wrong! If the error keeps persisting check the Viki Status Page." I already tried clearing my cache and logging back in on my browser but nothing has worked. I don't believe it's a browser issue since I am also having issues on the app. Someone posted with a similar issue with a post called "The Master Plan - can't resume watching," so I am assuming that this is a site issue. Is there anything else I can try? Thanks in advance. :)

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    Hi there tatiana_v_lapina11_168,

    Thanks for writing to us with your issue.

    We will be reaching out to you privately via a ticket on the Help Center shortly so we can gather more information about this issue.

    Please help to respond there too as this post will be closed to prevent multiple requests and confusion.

    Best,

    Ellen

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