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[Closed] Viki pass plus won't go into effect?

I just upgraded my monthly viki pass subscription to a monthly viki pass plus subscription. It was supposed to go into effect at 9PM, but viki pass plus shows still aren't available to me. How long until it goes into effect?

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    Hello there,

    Thanks for writing to us with your concern.

    As this involves your account details, we will be reaching out to you privately via a ticket on the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Darl

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