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[Closed] Problem adding Viki to Roku Express

I tried adding Viki on Roku.com website as it doesn’t feature in Roku store. Tried adding as private channel with the code “vikiglobaltv”, after that is a warning page that is a private channel and Roku doesn’t take responsibility for it, I click ok, a page with logo of Viki and asks if I want to add this channel, I click ok and after that the page come up with “error 404 page not found”. Tried several times from different computer, used different browsers, cleared the cache. But still the same result. I want to watch Viki on TV, that is why I purchased Roku as I don’t need it for anything else as I have a Samsung smart TV so doesn’t require Roku for Apps. Any suggestions?

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  • Hello there,

    Thank you for contacting Viki Community Support. You may follow the steps below to add Viki to your Roku device.

    1. Press the Home button on your Roku remote.
    2. Scroll up or down and select Streaming Channels to open the Channel Store.
    3. Enter Viki in the Search Channels box to find the Viki app.
    4. Select Add Channel to install the Viki channel on your Roku device.

    Once downloaded, the Viki channel will be added to the list of channels under Home on the main screen. Scroll down, and you will see the Viki channel at the bottom of the list. If you prefer, the channel can be moved higher on the list.

    If you're unable to find the Search function on Roku, you can also head to my.roku.com and add the Viki channel there.

    To remove the Viki channel on your Roku, please follow the steps found here.
     
    Note: Viki Channel on Roku is only available for download in selected countries in the Americas. For more information on the available countries, click here.
     
    I hope this helps!
     
    Best,
    Kristoffer
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