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Tracey

I am trying to subscribe to Viki pass but it won't accept my pass word. I have entered the correct password for Viki an for my email an it won't accept just keeps saying incorrect password
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    Hello anderson13tray_253,

    Sorry to hear you're experiencing issues logging in on Viki.com. We'll get you back in quickly!

    To reset your password:

    1. Go to viki.com/forgot_password
    2. Enter the email address you used to register
    3. You will receive an email with further instructions. Follow the steps and update your password. Make sure to check your Spam folder if you don't see the email in your Inbox.

    Kindly note that you should be logged out of your Viki account for you to be able to reset your password. 

    If you're still experiencing issues accessing your Viki account, please let me know and I'll be more than happy to look into this for you.

    Kind regards,

    Anj

    Viki Community Team Member

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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