[Closed] Cannot choose an episode on apple TV

I was was able to choose an episode but now i am unable to. I can only rewind and fast forward but unable to jumpt to a different episode.

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  • Hi there,

    Thanks for contacting us with your issue.

    Could you clarify how you are trying to choose an episode? 

    Do note that while watching an episode, you can only fast forward and rewind on the Apple TV app. If you want to view a different episode, you will have to go back to the main show channel and choose the episode from that page.

    If you are trying to choose an episode elsewhere on the app, please let us know more specifics so we may better understand your issue.

    Thank you,
    Michelle

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  • Yes that’s how it is on laptop but in the Apple TV there is no main show channel that allows me to select the episode. It’s only on the laptop and on phone.

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  • Hello,

    We're sorry to hear that you're still having issues.

    We will be reaching out to you via a ticket on the Help Center shortly so as to gather more information.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Thank you,
    Michelle

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