Episodes fail to load on Amazon Fire stick app

No episodes of any show work on my Amazon Fire stick. I have logged out and uninstalled but I still get the failed to load error. It works fine on my phone and computer.
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    Hi there!

    Really sorry to read this! Could you please try taking the following steps on your Firestick device before trying again:

    1. Turn off your device
    2. Unplug the Firestick from your TV
    3. Wait 3 seconds
    4. Plug in the Firestick device

    Please let us know how it goes!

    Cheers,
    Joshua

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