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Unable to download app

I have Xiaomi Redmi Note 8 pro phone and i have android 10 version...I tried to download viki app in google play store ..but it shows that it is incompatible for my mobile ..so please find me a solution for my problem
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    Hi there

    Thanks for getting in touch with us.

    There is also another possible reason why you might not be able to install the app on your device:

    1. Your device is rooted and/or does not support DRM playback. You can check if your device supports DRM playback by downloading this app. Please screenshot the results and send them to us.

    If your device meets these requirements and you’re still experiencing issues, please let us know with the screenshot, and we’d be glad to look into it for you.

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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  • Yeah ..Now i downloaded the app...

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