[Closed] Android TV: exactly every 9 minutes your ads feeze. VERY ANNOYING!

I have no problem watching ads, but constantly having to back out and go back in whenever an ad freezes is deeply annoying. You do not want to be known as the worst streaming service, so get your tech "geniuses" working. This morning I had to keep backing out four times in a row and ads continue to freeze, so I just switched to another streaming service.

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  • Hi there,

    Thanks for writing in to us with your issue and our team is aware and working on fixing it.

    We will be reaching out to you via a ticket on the Help Center shortly with more details.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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