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[Closed] Viki QC gift

Can someone help me with how to redeem the gift card? I read the procedures and followed them exactly, but I don't know what I'm doing wrong. I can not shop on any site. Some sites want the name on the card. I have a balance but some sites say my balance is insufficient. Or your bank says it didn't confirm. I encounter different problems on each site. What am I doing wrong?Has anyone had this kind of problem?
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    Hi firsticequeen, if you are a 2019 QC Gift recipient and are running into issues redeeming it, please fill out this form and a member of the team will reach out to you soonest possible. Thank you!

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