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[Closed] Not being able to watch viki because of commercials freezing and not for a few minutes either we are talking hours.

I have been trying to figure out why commercials are freezing.
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  • Hi there,

    We've noticed that you have a Viki Pass subscription so you should not be seeing commercials.

    To ensure that you are logged into your account with the subscription, more details have been sent to your ticket via the Help Center.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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