[Closed] Upgrade to plus pass

I’m trying to upgrade my pass to plus immediately but it won’t go in affect until dec when my annual standard pass will end March 2021.I just want to upgrade it so I can watch my shows right away. Can you please fix this for me?

 

I'm using google play for subscription

 

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    Hello,

    As this involves account and Viki Pass details, we will be reaching out to you via a ticket on the Help Center shortly.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

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  • It should be upgraded. It prorates the amount, so you should have plus until Dec when it'll renew with the different price. (Is what I understood, when I tried to upgrade mine. Unfortunately I upgraded and somehow Viki has it as a cancellation, can't even watch standard let alone plus now. Love the glitch in watching but not in taking my money.)

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