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Concerned Supporter
Update: I watched “I am not a Robot” drama a few weeks ago and reviewed it. I since paid for a Viki Pass basic because i was tired of the ads and wanted to support this app. Now it saying this drama is Viki Pass Plus only??? Are ya’ll scamming? It’s weird, are you all trying to up-sale people. This has happened more than once over the last day, I begin a show all episodes available, then I leave and come back and it says Viki Pass Plus. I hope this is because of the technical glitch you all are having.
评论
Hi there,
We've recently made changes to our content lineup. Starting on August 6th, 2020, Kocowa content will require a Viki Pass Plus subscription to access.
We made an attempt at contacting users who were currently watching these titles over email to let them know about the imminent change, however, after doing an investigation, we found that due to a glitch in our system, our emails did not get to you. We sincerely apologize for this error and are working hard to ensure this does not occur in the future.
Hope this helps to clarify the situation.
Thank you,
Michelle
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